GIVING PEOPLE A BETTER LIVING SITUATION WITH A PROGRAM FOR

San Francisco Affordable Housing

San Francisco has one of the most expensive US estate market. For people living in the city and looking for a place to settle, it’s possible to get the opportunity to find an affordable place to live – now with an online, automated, timely responsive, worry-free application.

Since 1960s, San Francisco families, mostly ones with a low income, are able rent or own a house with the government affordable housing program –  it offers population the chance to apply to a process, that included an in person application, documentation, lifestyle and proof of income to meet the program eligibility standards.  Until mid-2010. It was made using paper forms, and paper forms, only, submitted individually, for every new house a family would be interested.

In 2016 it changed

The now online application optimizes this process in a seamless way, by sharing relevant information, keeping the user’s profiles and documentations, in order to make the process worry and paper free for the ones looking for a new place to settle, giving the community more peace of mind while waiting for the lottery results.

Peace of mind

By creating an online process that previously did not existed, the stressful journey of finding an affordable home became easier:

Housing listings now tell a visual story in a shorter standard format, lottery preferences and eligibility criteria are clearly spelled out before applying, focusing on relevant information to identify valuable opportunities at a glance.

Using simplified language to explain housing preferences and convince applicants to take the extra time.

As soon as an applicant completes their application, they receive their lottery number digitally. When lottery results are posted, the applicant returns the website to check their number, and sees where they placed in the lottery.

Since its launch in 2016,

Reduced application time from several days to fill out an application, now it takes 15 minutes, and:

650k
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Expansion
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Results & Impact